Very often, a company wants to record the conversation of her customer officers with external party for training and supervisory purposes. Some financial institutions need to record their customers’ instructions as proof of transaction.
Axiom Teams Connector Call Recording service enables voice recording for Microsoft Teams calls with external parties, in the cloud. It is activated for certain designated Microsoft Teams user subscribed with the service only. Company supervisors access a web portal to retrieve and download the voice recordings.
Since it is designed for Microsoft Teams that runs on mobile phone or PC, it enables customers who requires the call recording service to work from everywhere. This is a value-added service on top of Basic Teams Connector subscription.
This is part of a total Microsoft Teams solution to enable all users to work from anywhere and anytime.

Key Features of the solution:

  • Record Voice conversation from Microsoft Teams with external parties
  • Show office phone numbers without revealing personal phone numbers
  • Unlimited Call Recording.
  • Call Recording can be stored up to 7 years.
  • Always ON recording for designated Microsoft Teams users for PSTN Calls
  • Authorized supervisor have access to a web portal to listen and download
    the recordings.

Work from anywhere

100% mobility

full subscription based

100% cloud solution

Good for future reference

Unlimited recording* for up to 7 years

Cost savings

No on-premise equipment needed

Minimize human contacts

Remote installation and support

Fast to response

Quick deployment within 1 week

Who needs it ?

Customer facing officers working from home.

Financial professionals working from anywhere.

All companies using Microsoft Teams with call recording requirement.

*Note : Voice recording is retained as long as the customer is subscribed to the service with us.